Contact Under Arrest AI Dance
How to reach Under Arrest AI Dance for help with a video, credits, billing, refunds or privacy requests.
Last updated: 2026-11-11
Need help with your You’re Under Arrest AI dance video, your credits or your account? Email us and we’ll take care of it.
Email Support
Write to support@illityoureunderarrestdance.com.
What to Include
To help us answer quickly, tell us the email address of the Google account you sign in with, what you were trying to do and what happened instead. A screenshot, the time of the problem or the reference shown on the error screen helps a lot.
Common Requests
- Video problems — the result looks wrong, the render failed or it won’t download. A failed render is retried once for free, and if it fails again, your credits come back automatically.
- Refunds — if only part of a pack was used, email us and we refund the credits you haven’t used, in money.
- Credits and billing — packs, payments through Stripe, receipts and invite credits.
- Privacy — photos are deleted automatically 30 days after upload; email us to delete your photos, videos or whole account sooner.
- Rights concerns — if you believe a video made with Under Arrest AI Dance uses your image without permission, email us with the details and we will review it promptly.
Under Arrest AI Dance is an independent fan-made tool, not affiliated with ILLIT, BELIFT LAB or HYBE.